Terms of Service

Overview

These Terms of Service ("Terms") govern your use of the Connectaflow website and engagement with our services. By accessing connectaflow.com or entering into a service agreement with us, you agree to be bound by these Terms.

If you disagree with any part of these Terms, please do not use our website or services.

Use of Services

Connectaflow provides fully managed outbound services including prospecting, outreach, meeting booking, and related GTM execution. By engaging with our services, you agree to:

• Provide accurate and complete information about your business and target market
• Use the services only for lawful B2B outreach purposes
• Comply with applicable laws including anti-spam regulations (CAN-SPAM, GDPR, CASL) in your target markets
• Not use our services to target individuals in ways that violate applicable privacy or communications law

Client Responsibilities

As a client, you are responsible for:

• Providing timely feedback and approvals during the onboarding and campaign setup phase
• Ensuring your offer, product, or service is clearly defined before outreach begins
• Maintaining accurate and up-to-date contact and billing information
• Promptly notifying us of any changes that may affect campaign targeting or messaging

We act as a service provider and data processor. The client retains responsibility as the data controller for any prospect data used in campaigns.

Payment and Engagement Terms

Specific pricing, payment schedules, and deliverables are agreed upon before the start of each engagement. General terms include:

• Services are billed on a monthly basis unless otherwise agreed in writing
• Invoices are payable within 14 days of issue
• We operate on a month-to-month basis — there are no long-term lock-in contracts unless explicitly agreed
• All data, campaigns, and learnings produced during the engagement remain the property of the client upon termination

Limitation of Liability

Connectaflow provides outbound services on a best-effort basis. We do not guarantee specific outcomes such as a defined number of meetings, replies, or revenue generated. Results depend on market conditions, offer quality, and other factors outside our direct control.

To the fullest extent permitted by law, Connectaflow shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability in any matter is limited to the fees paid by you in the 30 days preceding the claim.

Termination

Either party may terminate the engagement with 30 days written notice unless otherwise specified in the service agreement. We reserve the right to suspend or terminate services immediately if we believe you are using them in violation of these Terms or applicable law.

Upon termination, all client-owned data and campaign assets will be made available for export within 14 days.

Changes to These Terms

We may update these Terms from time to time. When we do, the revised version will be posted on this page with an updated date. For material changes, we will notify active clients by email. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Get in touch:

Connectaflow
ankit@connectaflow.com